Grow your business with Oracle NetSuite Cloud CRM
Oracle NetSuite CRM allows you to close more business and retain existing customers by better understanding their tastes and needs. It gives businesses the ability to store customer data and gain more knowledge of the customer to know what they need, in order to provide the services or products that they want. Therefore, providing a better service to the customer, performing cross-selling and increasing sales while giving exceptional care and attention.
In addition to offering traditional CRM capabilities such as customer service management and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated ecommerce capabilities.
Customer care is vital for your business. With Oracle NetSuite CRM you can keep a record and history of all interactions (calls, appointments, purchases, inquiries), preferences (tastes, colors, models), and other personal details (birthdays, spouse, children, pets), which will make your client feel cared and special, thus achieving more sales and profit.
- Streamlines processes from lead generation to sale.
- Increases productivity and visibility of the sales area.
- Improved performance and tracking of sales reps.
- Follow up on business budgets and forecasts.
- Commissions calculation for the commercial team.
- Track your customers service / support tickets.
- Manage various sales and service organizations and subsidiaries.